UX • UI • IA • USER FLOWS • WIRES • Interaction Design • Icon System
A webapp for VRBO owners to coordinate cleaning service providers via text/sms. I built a dashboard experience that covered 1 billion edge cases.
USER FLOWS + WIRES
Users were expected to have multiple properties that would require scheduled cleaning, incorporating the cleaning staff schedule and VRBO's booking API. Flows needed to reflect both the experience of property owners and cleaners.
DESIGN / UI
Original UI, interface, interactions, style guide and icon development